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+968 9778 1191 info@global-scuba.com

Login

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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
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* Creating an account means you're okay with our Terms of Service and Privacy Statement.

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FAQs

Frequently Asked Questions

Booking

How can I book direct with Diving center Global Scuba?

Simply browse the website and then email us info@global-scuba.com, our sales department will book you in!

What if I change my mind?

If you decide you want to start diving a day later, or want to swap two days of diving for an advanced course, we will do our best to accommodate you, but please let us know as soon as possible! Any changes will be charged according to the rates at the resort and you will need to pay the difference.

If you cancel, a written letter, fax or email is required.

Any cancellations more that 14 days before the planned start date will incur a 10 OMR administration fee per person.

Can you arrange accommodation?

Yes, we have our in-house bungalows (see accommodation link in menu bar).

Otherwise we are centrally located in Muscat next to many Hotels of different categories, different budgets.

What information will I need to provide you with?

We will normally need reservation confirmation, but also your hotel arrangements, date of arrival and departure and any special requirements. If you are daily diving, you will be asked about the date of your last dive, so we can check you in according to the requirements.

The First Day

What happens on the first morning?  If you are staying at an outside Hotel, you will be picked up from your hotel between 715 am and 745am by one of our guides and brought to the center. Please wait outside the hotel where you can see the transport, and bear in mind, you ride may be late, depending on your location. For organizational reasons, we cannot wait at any hotel.

Schedules: Boats leave at 8:30 am so we need all clients tobe at dive center by 8 am to organize their equipment, etc.…

I’m starting daily diving, what should I bring with me? 

You will need the following: Certification card Log book Any personal diving kit Travel agent voucher (if applicable)

I’m starting a course, what should I bring with me? 

You will need the following: Any existing certification cards, Log book (if you have one) Any personal diving kit Any paperwork you have (manuals, knowledge reviews etc.),

Travel agent voucher (if applicable)

Daily diving

What is a typical dive day like? 

When you arrive at the diving center office/reception, you will check in with your guide.

Once everyone is gathered, you’ll take a short stroll to the diving center terrace, from where you will get on the boat. When the tanks and equipment have been loaded, you will leave the shore and head to your first dive site. There are two dives a day, with an optional third dive (payable locally) if the conditions allow it. Lunchtime is between these dives, sandwich is provided for lunch. Once all diving is completed, it’s time to head back to the dive center where your equipment will be assembled for you, ready for the next day. Please make sure everything is back in the diving center before you reach the Hotel!

Can non-divers come on the boat? 

Of course! We realize that many people bring their families when on diving holidays. Anyone is welcome and will only pay a ‘passenger on boat’ ticket, whether they snorkel or not.

What if I want to do something different? 

We offer many ‘different’ excursions – Daymaniyat Islands. Fahal Island and Bandar Khairan (Al Munassir wreck). All these are arranged at the resort, and normally happen when there are at least 5 people who wish to go. For this reason, unless you are a group, we cannot guarantee these trips in any given week.

How do I pay for these extras? 

We will add them to your bill, taking into account your original booking, and you just pay for the extra trips and activities.

What payment methods do you accept? 

Cash and credit/debit cards.

What is your cancellation policy? 

Please give us as much notice as possible if you wish to cancel a daily diving activity.

If you cancel, a written letter, fax or email is required.

Courses

Do I have to be able to swim to be a Scuba diver? 

Answer: Before completing the NAUI Scuba Diver course, your instructor will have you demonstrate basic water skill comfort by having you: Swim 200 meters. There is no time limit for this, and you may use any swimming strokes you want. Float and tread water for 10 minutes, again using any methods you want.

I’ve done all my studying at home; do I need to bring my manual with me? 

Yes! Its possible that you may need it for reference during your course.

Do I need to bring any dive equipment? 

All of our courses include equipment rental in the price.

What if I want to bring my own kit? 

You are more than welcome to bring any personal kit you have. We will just issue you the equipment you require.

What is your rental equipment like? 

We have just taken delivery of all new Aqualung dive kit, everything from snorkels to BCDs, its all brand new. With a wide range of all items, we will find your perfect fit.

Do all courses require a manual? 

At the moment, the following courses require each student to have a manual: NAUI Scuba Diver NAUI Advanced Open Water / Adventure Diver NAUI Deep Diver NAUI Enriched Air (Nitrox) Diver NAUI Digital Underwater Photographer NAUI First Aid NAUIRescue Diver & All professional level courses

Is certification included? 

For all NAUI courses we offer, certification is included in the rate. On completion of your course, you will fill out your Personal Identification Card (PIC), which will be entered online for you here. A temporary card will be issued for you, valid for 90 days, and in the mean time your actual card will arrive at your home address. (You can then throw away the temporary one).

Do I still need to provide a passport size photo for courses? 

No, we will take a digital picture and submit it for you, unless you are in a professional course (Dive Master, Instructor Training) where you will still need to provide a photo.